Contracts, Customer service, SMS, Prepaid, Belize, CLA: Deployment of Lucent’s SurePay solution will integrate Belize Telecommunications Limited’s (BTL’s) existing GSM, AMPS and wireline charging/billing systems into one platform.

BTL will soon be launching a range of new and enhanced services to its prepaid customers by means of Lucent's SurePay real-time rating and charging engine, which has been commercially deployed in networks worldwide with a base of more than 135 million subscribers. SurePay is a scalable, converged pre-paid/post-paid billing solution designed to support a wide variety of voice, data, content charging and e-commerce services.

Dean Boyce, Chairman of the Executive Committee of BTL, is highly optimistic: "As we roll-out our advanced features and service packages to our growing prepaid customer base, we will leverage Lucent's SurePay platform to support a wide range of flexible payment plans, service bundles and promotions targeted to particular customer segments…This will enable BTL to respond to the needs of the market and deliver enhanced value proposition, as well as to maximise the return on our investment."

Lucent is also supplying BTL with a Short Message Service Centre (SMSC) platform with the Wireless Messaging Gateway (WMG) module that allows users to send and receive short messages to and from email addresses. Lucent Worldwide Services is charged with integrating SurePay with the customer’s current infrastructure and providing complete installation and integration of the Lucent applications suite.

* Belize Telecommunications Limited is a supplier of telecommunication solutions encompassing wireline, wireless, high-speed data services (national and international) GSM mobile cellular, international cellular roaming, fixed wireless, and high-speed Internet services, e.g., DSL, wireless, and dedicated circuits. BTL has been serving residential, business and government customers in Belize since December 31, 1987, with ongoing expansion and improvements to its infrastructure, providing telecommunication services to customers in both the rural districts and surrounding cayes as well as the more populated urban locations. BTL has some 35,000 wireline customers, 110,000 mobile customers, and more than 7,000 high-speed Internet customers. A recent addition to its capabilities includes the purchase of a site now being used to provide call-centre facilities to international customers.

more info: www.btl.net