Our Director of Content James explored whether mobile money is on its way out in Africa. Staying on the continent, Orange confirmed it is no longer in the running for shares in Ethio Telecom. Meanwhile in Asia, Axiata reported growth across its units but booked a profit loss overall due to its Nepalese operation. The ITU this week highlighted the digital divide is still large despite uptick in connectivity use. Indosat Ooredoo Hutchison bolstered its broadband play with a rival acquisition and Orange joined forces with the UN to cut e-waste in Egypt. Welcome to your latest update on telecoms in developing and emerging markets.
Mobile money is one of the great success stories in Africa – or at least, this is the popular narrative around the technology. In this two-part series of Features, we will examine mobile money’s impact in Africa, and the extent to which it really has revolutionised financial inclusion in the continent.
China Unicom faced huge challenges in operating a centralised customer contact centre serving users in 31 provinces across China. The centre handles the largest number of users (420 million) and the highest traffic volume (100 million calls/month) in China.
New statistics from the International Telecommunication Union (ITU) suggest that while internet connectivity and usage is on the rise, it’s barely making a dent in the digital divide as low-income countries continue to be left behind.
The United Nations Industrial Development Organization (UNIDO) and Orange have joined forces to support over the next two years the establishment of a viable business model for a high-quality standard secondary market of mobile devices and networks/IT equipment in Egypt.