BNET, the national network responsible for providing broadband network services across Bahrain, has announced the launch and implementation of its new portability process for broadband Internet.
According to a press release from the national broadband network operator, it will enable end-users to transfer their broadband services to their preferred service provider with minimal service disruption and with the ability to maintain the same number.
To switch service providers, customers can communicate directly with the new provider of choice to commence the transfer process.
"The old provider will then invoice customers for all fees due until the date of transfer. This streamlined process will contribute to creating effective and sustainable market competition between service providers," it said.
BNET has taken the initiative to offer this process to the Telecommunications sector in the Kingdom, based on the requests received by the service providers. Following the sector’s approval on the initiative, BNET has immediately started the implementation process by the time plan set, the release stated.
Ahmed Jaber Aldoseri, CEO of BNET, said: “in BNET we seek to achieve one of our strategic goals by presenting the portability process, which ensures the Kingdom’s Telecommunication sector’s competitiveness and market adaptability through facilitating and encouraging fair competition among local operators. BNET will continue to work on enhancing this process to achieve a smooth transition with minimum disruption, as we are very keen to provide the best services to improve and enhance the end-user experience.”