Liquid Telecom has partnered with the government of Zimbabwe to deliver a national toll-free ‘2023’ helpline and call centre to support citizens during the Covid-19 pandemic.
The helpline will provide information and consultative services 24 hours a day, seven days a week, while safeguarding citizens against a backdrop of escalating fake news and misinformation in the region.
“Maintaining connectivity is an essential requirement in responding to a crisis that has disrupted our routines and daily lives inconceivably. Reliable, up-to-date information, provided by qualified experts at the end of the national toll-free ‘2023’ helpline is vital as the Government continues to provide support, especially to the most vulnerable in light of the pandemic”, said Wellington Makamure, CEO, Liquid Telecom Southern Africa.
Liquid Telecom Zimbabwe established the helpline and call centre in partnership with Innscor Africa and Kamba Technologies. The operator’s direct contribution includes set-up costs of the telecom infrastructure such as the provision of phone lines, call centre equipment and bandwidth via a 50Mbps dedicated link.