India says goodbye to another VPN provider as Surfshark pulls its servers

India says goodbye to another VPN provider as Surfshark pulls its servers

Following last week’s report that ExpressVPN has decided to remove its servers from India, a second VPN provider, Surfshark, has also shut down its physical servers in the country.

This comes following a late April directive from the Indian Computer Emergency Response Team (CERT-In) mandating VPN companies, among others, to maintain basic information about customers including IP addresses, names, email IDs and more.

Under legislation scheduled to take effect on 27 June, VPN providers are required to retain user data and IP addresses for at least five years – even after clients stop using the service.

Surfshark says it “proudly operates under a strict ‘no logs’ policy, so such new requirements go against the core ethos of the company". It continues: “A VPN is an online privacy tool, and Surfshark was founded to make it as easy to use for the common users as possible. The infrastructure that Surfshark runs on has been configured in a way that respects the privacy of our users and we will not compromise our values – or our technical base."

As with ExpressVPN, Surfshark plans to introduce virtual Indian servers. These will be physically located in Singapore and London.

Surfshark says it will continue to closely monitor what it describes as the government’s attempts to limit internet freedom and encourage discussions intended to persuade the government to hear the arguments of the tech industry.

The Netherland-based company also suggests that VPN suppliers leaving India isn’t good for its burgeoning IT sector and that collecting excessive amounts of data within Indian jurisdiction without robust protection mechanisms could lead to data breaches.

According to India’s Economic Times, another company, NordVPN, is planning to remove physical servers in India if the current position does not change. The news service adds that India has more than 270 million VPN users, who, it says, use them to access geo-restricted content, stay safe on public Wi-Fi networks, remain anonymous and get around internet restrictions, among other things.

Sign-up to our weekly newsletter

Keep up-to-date with all the latest news, articles, event and product updates posted on Developing Telecoms.
Subscribe to our FREE weekly email newsletters for the latest telecom info in developing and emerging markets globally.
Sending occasional e-mail from 3rd parties about industry white papers, online and live events relevant to subscribers helps us fund this website and free weekly newsletter. We never sell your personal data. Click here to view our privacy policy.