Mauritania’s regulator has once again threatened to issue fines to the country’s three main operators over poor quality of service (Qos).
Regulator ARE (Autorite de Regulation) conducted network monitoring between 1st August and 7th September and reported failings by all three main operators.
Chinguitel’s voice coverage fell short in 22 cities and towns, while its 3G data was inadequate in 17 cities and its 4G data in nine cities. Mattel meanwhile failed to provide good voice service in 29 cities and towns, while its 3G data service was poor in 16 cities and its 4G service poor in 11 cities. The worst offender was Moov Mauritel, which delivered poor voice QoS in 33 cities and towns, 20 cities for 3G data, and 13 cities for 4G data.
ARE has given the operators 30 days to bring their QoS into line with their commitments in the affected areas, and threatened to fine them if they fail to do so. CommsUpdate cited a local press report as claiming that these could be the largest fines that the regulator has ever issued.