Qatari multinational telecommunications company Ooredoo has selected Ericsson for deploying its Business Support Systems (BSS) solutions under a five-year frame agreement for several operating companies across the Middle East, North Africa, and Southeast Asia.
Ericsson BSS will enable digitalisation of and innovation within the Ooredoo Group, shortening time to market and increasing business opportunities. It will deploy Ericsson's Digital Monetisation Platform (DMP) for its most evolved operating companies, for charging and billing for every network technology (including 5G), business model, and customer type.
"In the partnership - aimed at driving the Group’s digital transformation strategy, business operational excellence and customer experience transformation programmes - the deployment of Ericsson Business Support Systems (BSS) solutions will enable digitalisation of, and innovation within, the Group, shortening time to market and increasing business opportunities. The agreement will also facilitate greater operational flexibility and enhanced efficiency," said a press release.
Designed to meet communications service providers’ increasing demand for end-to-end best-in-suite solutions that combine powerful business performance with cost-efficient operations, management, and deployment, Ericsson DMP will drive Ooredoo’s digital transformation by enabling convergence, providing cost efficiency, and minimizing time-to-market for new Ooredoo customer offerings, as well as promoting innovation, it said.
Indosat Ooredoo is the first of the Ooredoo operating companies to transform its full BSS stack with Ericsson DMP. Ooredoo Tunisia, Ooredoo Kuwait, and Ooredoo Oman have also recently selected Ericsson Charging to improve their customer digital experiences.
In addition to Ericsson Digital Monetisation Platform and Ericsson Charging, the frame agreement also includes Ericsson Billing, Ericsson Catalog Manager, Ericsson Order Care, Ericsson Dynamic Activation, and Ericsson Mediation to support Ooredoo’s digital transformation and monetisation programmes.