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Tata Communications Launches Telepresence Services Worldwide

Tata Communications has announced the launch of its Telepresence services, the first ever offering to deliver both private and public Cisco TelePresence rooms to businesses across the world.

Telepresence provides high definition conferencing facilities with superior audio and video to provide a viable alternative to face-to-face meetings. Businesses can reduce travel costs (and the inherent CO2 emissions) while accelerating productivity and improving long-distance collaboration - and all by allowing executives to have meetings in the comfort of their own offices.

"Through our unique combined public and private room model, we are bringing our customers access to a unique "in-person" experience to enhance their global real-time collaboration" said Vinod Kumar, President, Global Data and Mobility Solutions, Tata Communications.

Tata Communications' complete portfolio of Cisco-certified TelePresence network and managed services offers companies a reliable, highly secure and easy-to-use facility, and the company's global network and carrier relationships will allow it to grow Cisco TelePresence interconnections. The Telepresence managed service includes a concierge service that takes care of reservations, scheduling, customer support, monitoring, management, reporting and billing capabilities, making it easy for customers to deploy and manage a highly effective collaboration tool.

Tata Communications has implemented Cisco TelePresence in several of its offices and is also making Cisco TelePresence services available at public rooms in major business centers around the world that businesses can rent on an hourly basis. This will not only create a larger network effect of interconnected rooms but also expand the market considerably to small and mid-sized businesses. Tata Communications is also collaborating with the Confederation of Indian Industry (CII) to provide Cisco TelePresence services to Indian businesses with four public rooms at CII offices in New Delhi, Chennai, Bangalore, and Hyderabad.

"This new flavour of telepresence is an interesting one" said David Molony, Principal Analyst at Ovum. "Equipment costs may still be prohibitive for some enterprises, but Tata Communications is bringing a different business case to the table by introducing a hosted service, representing a new option for a more affordable managed telepresence solution."

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