Doctor Anywhere selects Vonage for mHealth services in SE Asia

Doctor Anywhere selects Vonage to power mHealth services in Southeast Asia

Singapore-headquartered omnichannel healthcare company Doctor Anywhere has selected Vonage’s Video API to help deliver timely and effective digital healthcare solutions across Southeast Asia.

Doctor Anywhere provides a digital platform and mobile app that allow users to consult licensed local doctors, arrange medication deliveries, store their medication histories and health reports, and arrange in-person clinics or home visits. The platform also operates an in-app marketplace for health and wellness products and services.

Available in Singapore, Malaysia, Thailand, Vietnam, the Philippines, and soon in Indonesia, Doctor Anywhere has 2.5 million users, 3,000 general practitioner and specialist doctors, 1,000+ key corporate accounts and more than 500 team members. In 2021, Doctor Anywhere saw 4x growth in the number of video consultations and 70% growth in the number of doctors available on the platform.

“High quality, uninterrupted video services are essential for us to enhance our platform’s customer experience and deliver timely medical attention to our rapidly expanding user base. We’re confident of strengthening our tech capabilities through the integration of the Vonage Video API, allowing us to serve our customers in a timely and effective manner,” said Lim Wai Mun, founder and CEO of Doctor Anywhere.

“The demand for digital health services continues to surge in Asia Pacific, with the market expected to be worth USD326 billion by 20302. Patients expect to have access to digital health tools - a behavioural change that has been accelerated by the pandemic. To meet this growing digital health demand, healthcare providers need to adopt dependable and robust platforms to enable fast and effective telehealth delivery,” said Sunny Rao, SVP, Global Sales, Vonage.

“Vonage connects medical experts with patients in real-time, from any location and on any device, to deliver critical healthcare experiences in a safe manner. The infrastructure, built with our Video API, has enabled countless telehealth providers to provide instant medical consultations efficiently, especially in markets where in-person counselling is a challenge,” added Rao.

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