Customers of Zain will soon enjoy improved voice, data and multimedia services with the Middle East region’s first Long Term Evolution technology. The upgrade, by Nokia Siemens Networks, is described as a showcase for all Zain Group operations...
Zain customers in Bahrain will soon enjoy faster data downloads and an enhanced customer experience, thanks to Zain’s transition to an all-IP, flat network via the introduction of Internet High Speed Packet Access (I-HSPA) and the Middle East Region’s first Long Term Evolution (LTE) technology. Implemented by Nokia Siemens Networks (NSN) the new development will vastly boost Zain’s state-of-the-art services through improved voice, data and multimedia services.
In more detail, customers will find an improvement in accessing the Internet, with speeds of up to 14 Mb/s in the first stage with I-HSPA, and higher speeds in the second stage with LTE. There will also be a “dramatic improvement” in coverage throughout the Kingdom, where ongoing infrastructure development necessitates parallel development of the mobile network. Additionally, with Bahrain being part of Zain’s One Network, all travelling inbound Zain customers will benefit from this improved technology and faster access speeds without any additional roaming fees.
NSN will also replace the existing network with the latest Mobile Soft Switching (MSS) solution. The charging system will be upgraded to the NSN prepaid solution, based on charge@once select. Network and service management will be provided by NetAct and Traffica.
“In the mobile broadband era, we needed a scalable and versatile platform planning for and pre-empting our customers’ needs,” said Zain Bahrain General Manager, Mohammed Zainalabedin, adding that, “this upgrade will increase Zain Bahrain’s competitiveness, enhance operations and processes and lead to a faster and higher return on investment all translating into products and services that make a qualitative difference to customers’ lives.”