One of Poland’s largest independent telecoms operators, Telefonia DIALOG, will soon be able to offer its customers voice services via VoIP technology, and potentially numerous other services. The operator has commissioned Comarch to implement a new service platform based on class 5 Soft Switches.
The new platform will provide Telefonia DIALOG with the ability to launch a number of novel services that they had previously not offered, including hosted PBX, SIP trunking, VAS, audio/video connections and conference calls. The platform guarantees the availability of services from any location of device, based on a broad range of access types (VoDSL, ETTx, PON, WiMAX, WiFi, etc.).
“The implementation, launching and integration of the BroadWorks platform by Comarch will not only provide us with new functionalities, but will also guarantee the effective execution of all procedures while maintaining the project's high quality requirements” comments Krzysztof Dziedzic, Proxy, Plenipotentiary of the Board for Technology, Telefonia DIALOG.
The contract signed between Telefonia DIALOG and Comarch also encompasses integration of the platform with Telefonia DIALOG's existing tools, including customer service systems and a billing platform. Additionally, Comarch provides the warranty and post-warranty service, technical support and training for Telefonia DIALOG employees, as well as the development of the platform in the future.