One of Bangladesh's leading mobile phone operators is upgrading its charging system to provide customers with new value-added services. Banglalink has entered into a five-year agreement with Ericsson to implement the upgrade, which will include IN expansion, consulting and systems integration services.
The solution will feature geographical redundancy, meaning that it will remain functional in the event of any natural disasters or network outages.
To date, more than 90% of Bangladesh's mobile subscribers belong to the prepaid segment. "This is why we wanted to get a powerful unified, consolidated and standard solution that provides us with a competitive edge in prepaid services," says Mohammed Osman, Acting CEO and Chief Financial Officer of Banglalink. "This upgrade will also make it easier for us to adopt a convergent prepaid and postpaid billing system in the future. More importantly, it gives us the ability to quickly launch new value-added products and services."
Banglalink will benefit from more effective network monitoring and improved service-aware network management. It will also have access to a combination of business and network data that will provide a holistic overview of end users and network efficiency. As a result, it will be able to develop innovative subscriber plans based on end-user behaviours and network capabilities.