Smile launches VoLTE in Uganda and Tanzania

Smile Communications has introduced East Africa’s first VoLTE services in Uganda and Tanzania.

Named SmileVoice and SmileUnlimited, the services will provide customers with voice and video calling at speeds which are fast becoming the global standard.

There are two versions of SmileVoice; the first allows customers to make voice calls on Android or Apple devices over Smile’s 4G/LTE network via a free app, while the second offers calling through a combination of a VoLTE-capable handset and a Smile SIM card. SmileUnlimited offers customers 30 days of unlimited access to Smile’s SuperFast 4G LTE mobile broadband service.

Beatrice Kiraso, Chairperson, Smile Uganda said: “We are committed to improving the quality of voice and data services in Uganda, and with SmileVoice our customers can call anyone locally and internationally, just like on any other mobile.” Smile has expanded its existing 4G LTE network in Uganda to 15 towns in Uganda and 7 cities in Tanzania.

The free SmileVoice App enables customers that don’t have VoLTE-capable handsets the ability to make reliable Voice over LTE calls when connected to Smile’s mobile broadband. In both markets, Android is the leading OS; the app provides a way for all customers to access high-quality voice calls regardless of their handset.

“In the Ugandan market Android is the leading handset and together with the free SmileVoice App, we are ensuring that all our registered customers have a way to experience high-quality voice calls from their mobiles,” says Mr Bannon.

To use SmileVoice, customers will be required to have a registered Smile SIM card and active SmileData service. When out of range of the Smile network, the SmileVoice App will enable calls from any device that is connected to the Internet via 3G or Wi-Fi at home or abroad. Customers who make calls when travelling abroad will be charged their local call rates.

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