Given the strength of both streaming services and mobile device usage in the region, it may come as little surprise that a deal in MENA has been announced that means customers will be able to make their payments to one of the region's top three subscription video-on-demand (SVOD) services using their mobile phone numbers.
Amdocs, a provider of software and services to communications and media companies, has been busy lately, with announcements in the past few days of major deals in South Africa, Indonesia and the Philippines.
Mongolian service provider Mobicom Corporation has started using NEON-dX, the full stack customer value management (CVM) software as a service (SaaS) from Flytxt, a provider of AI-powered customer lifetime value (CLTV) maximisation solutions.
Operator Ooredoo Qatar and Reailize, a company that says it injects automation intelligence into every aspect of telco operations, have announced that Ooredoo Qatar has implemented Reailize's Continuous Assurance (CA) solution to digitize its network operations centre (NOC) and provide what is described as a single pane of glass into the health of its network, service and customer experience.
In recent years, technological advancements have completely overhauled our expectations around how we use communications services.