Operator MTN South Africa, and LotusFlare, a provider of a cloud-native digital commerce and monetisation platform for communications service providers, are to partner to support strategic initiatives in the South African market.
By leveraging LotusFlare's cloud platform and the company’s extensive experience in digital commerce and monetisation, MTN says it aims to improve agility to meet its customers' evolving needs.
With this initiative, MTN also aims to set a new standard for innovation and enhanced customer experience. This partnership, the two companies say, marks a significant milestone in MTN's strategy for the South African telecommunications landscape.
Sam Gadodia, CEO of LotusFlare, explains: "We believe our cloud platform will enable MTN to achieve its vision of delivering a truly exceptional experience to its customers."
Divyesh Joshi, Chief Strategy and Transformation Officer at MTN adds: “Partnering with LotusFlare marks a significant milestone in our ongoing dedication to providing a world-class experience for our customers across South Africa. This collaboration will enable us to transform and elevate our services, further strengthening our position as a leading telecommunications provider in the country."
LotusFlare says its mission is to design, build and continuously advance a digital commerce and monetisation platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. LotusFlare serves a number of operators including, in emerging markets, Globe Telecom, Liberty Latin America and A1 Group.
