Indian multinational telecommunications services company Bharti Airtel has chosen Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Supply Chain and Management (SCM) to digitise and simplify its finance, planning, and supply chain processes.
According to a release from the second-largest telecom operator in India, Airtel is looking to transform its shared services operations with the integrated Oracle Cloud ERP and Cloud SCM applications to drive productivity and agility across the company.
With the help of these applications, Airtel will be able to automate many manual processes, streamline procurement, gain an on-demand 360-degree view of its financial data, and also streamline supply chain management.
Airtel, which operates in 17 countries across South Asia and Africa, provides a range of consumer telecom services to over 480 million customers, including 4G/4.5G broadband, fixed lines, fibre with speeds up to 1Gbps, and streaming services that span music and video, digital payments, and financial services.
For enterprise customers, Airtel offers a gamut of solutions, including cloud and data centre services, cybersecurity, IoT, advertising tech, and cloud-based communications.
“This is a key deployment as part of our journey to fully transition to cloud-based applications as we build a digital Airtel,” said Bharti Airtel CIO Pradipt Kapoor.
“We are obsessed with providing the best customer experience. We are investing in transforming our internal operating models so that employees and partners can work effectively for better customer engagement and service.”
Shailender Kumar, senior vice president and regional managing director of Oracle India said: “At Oracle we are committed to helping every customer navigate market challenges, stay ahead of the curve in innovation, and adapt digital strategies to future-proof their business. With Oracle Cloud Applications, Airtel will be able to leverage the latest technology and innovation to meet shifting customer expectations and revamp its business operations. We’re proud to be a partner with Airtel and look forward to supporting their next phase of growth.”