Nokia and Saudi operator Mobily have extended their managed services partnership by signing a three-year agreement under which Nokia will manage and maintain Mobily’s radio and transport network in Riyadh and other regions.
Nokia has been a managed services partner to Mobily for the past ten years. The comprehensive managed services partnership will see Nokia supporting a range of operating capabilities which, the partners say, will enable Mobily to offer a superior user experience through improved service and network performance. It will also increase the overall efficiency of the network operation.
Mobily will also be leveraging Nokia’s Global Delivery Centres (GDC), which, Nokia says, will bring uniquely skilled staff, tools and world-class operational capabilities throughout the managed services scope. It adds that its service delivery excellence will further allow Mobily to focus on expansion and bring new services to the Saudi market.
It’s certainly been a long and, it seems, productive partnership. During the past decade there have been regular announcements of deals between the giant vendor and Mobily. In March 2020, for example, Mobily signed a deal through which Nokia agreed to support Mobily's infrastructure with a wide range of products and services from its 5G end-to-end portfolio, including radio access, IP routing, optical networking and software, as well as the Nokia service delivery platform.
In 2018 there was a contract to modernise and optimise Mobily’s IP and optical networks. In 2014, on top of the existing managed services contract, a second managed services contract covered the central region that had previously been served by other vendors.