Seacom service suffers short outage

Seacom service suffers short outage

Seacom’s submarine cable system briefly experienced what the company called “a service-affecting outage” earlier this week.

The company, which launched Africa’s first broadband submarine cable system along the continent’s eastern and southern coasts in 2009, announced the outage in a series of tweets, beginning with the news that it was experiencing a service-affecting outage on its subsea cable system between Mombasa in Kenya and Zafarana in Egypt. “All linear transmission traffic on the Seacom subsea cable system on the east coast of Africa, to and from Europe, is affected,” the company added.

The company announced the outage at 10pm GMT on 22 October, noting that customers with IP or other managed network services terminating between Dar es Salaam and South Africa would remain unaffected but “could experience a slight increase in latency as traffic is routed over Seacom's West Coast transmission links”.

An announcement at noon on the following day revealed that Seacom was again up and running. However, it is so far unclear what caused the problem. The company said: “We are still investigating the cause of the outage and will provide necessary updates as we have more information.”

While this is no doubt an inconvenience for users, and Seacom will be keen to track down the cause of the outage, the construction of new cable systems on the west coast means that the effect of this downtime is no longer as severe as it would have been when Seacom was the main source of international bandwidth for many end users.

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