Brunei’s UNN selects BICS for managed services

Brunei’s UNN selects BICS for managed services

International communications enabler BICS has been appointed as the main provider of managed roaming services by Unified National Networks (UNN).

 Comprising of three mobile sales companies - Imagine Sdn Bhd, Datastream Digital Sdn Bhd and Progresif Cellular Sdn Bhd - UNN has consolidated its roaming services to enhance its capabilities and create a seamless experience for its users.

By appointing BICS to manage roaming operations, UNN reports it has accelerated this consolidation, reduced roaming complexity, and ensured subscribers can access voice, SMS, and data roaming services wherever they travel.

“Through partnering with BICS we have been able to deliver seamless mobile coverage and a great user experience not just to our subscribers, but to inbound visitors to Brunei,” said Dr Steffen Oehler, CEO of UNN Brunei.

“The roll-out of advanced roaming capabilities has enhanced the service for our country’s mobile users and helped bring us one step closer to our goal of a more connected and digitally integrated future,” Steffen added.

According to a press release, the collaboration will enable BICS to run the operational management and the complexities associated with the multiple agreements needed to support such high roaming levels.

"By adopting this approach, UNN harnesses BICS’ roaming expertise, leveraging BICS’ relationships with over 800+ operators worldwide, and significantly expediting the roll-out of roaming services. This strategic move enables UNN to focus its resources on their core priority – its domestic network," it added.

Malcolm Chan, Managing Director, Asia, BICS said: “UNN Brunei’s vision of creating a modern and cost-efficient digital platform is exactly where BICS can provide value through these services. We’re pleased to be working with a digitally-forward operator so dedicated to providing connectivity excellence to its subscribers. In a single month we were able to quickly and easily roll out roaming for Brunei subscribers in an additional 40 countries as a result of the bilateral partnerships we have with operators.”

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