Bangladeshi market leader overhauls OSS

Bangladesh’s largest mobile service provider has deployed a new solution to consolidate and transform its network inventory management systems and processes. Grameenphone, which has over 37 million subscribers, will use Oracle’s Communications Network Resource Management solution as part of an OSS overhaul.

Grameenphone’s OSS environment previously included a number of disparate inventory applications, which impeded operational scalability, delayed new technology introduction, and increased the complexity and time required to generate accurate network information for financial reporting and regulatory compliance.

The new solution provides a single, scalable network inventory, accurately synchronised with the network through ongoing network discovery and reconciliation.  The system integrates the inventory with flexible work management tools that help streamline inventory-related processes including network design, installation, test and customer acceptance.

The solution also supports agile network planning to help Grameenphone optimise its network, reduce network build and configuration costs and avoid unnecessary network equipment procurement.

The initial solution deployment improved the accuracy of Grameenphone’s network inventory data by at least 30% for more efficient network operations.  It also helped identify 30% stranded capacity in the transmission network, allowing the operator to re-deploy this capacity and avoid additional capital costs.

As part of this OSS transformation program, Grameenphone has consolidated inventory operations to improve decision making accuracy and speed, and has retired 10 legacy applications to reduce the operational costs associated with multi-application maintenance.

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