RingCentral, a US-headquartered provider of AI-powered global enterprise cloud communications, video meetings, collaboration and contact centre solutions, has announced that it is the first global cloud provider to offer fully compliant cloud phone services in India.
RingCentral says it has passed key regulatory verifications by the Department of Telecommunications (DoT) and Telecom Regulatory Authority of India (TRAI), enabling multinational organisations with a presence in India to access cloud phone capabilities for streamlined communication with customers, partners and employees.
“India is a key strategic market for us and adding this country as our 46th country for global availability of RingCentral MVP is an important milestone,” says Mo Katibeh, President and COO of RingCentral.
After receiving its Unified License from DOT 18 months ago, RingCentral actively worked on completing the buildout of its domestic infrastructure in India. During this phase, RingCentral passed rigorous government inspections, and cleared stringent security standards to deliver its telephony services to India – described as a first among US cloud telephony providers.
As more global corporations turn to India to grow satellite offices and develop technology hubs, says RingCentral, they need fully compliant, enterprise-grade solutions to ensure business continuity and seamless communications. While non-compliant global cloud telephony solutions are technically available in India, organisations using these services run the risk of audits, which can shut services down with little to no notice.
RingCentral is currently available in over 45 countries and supports 18 languages.
