Telefónica Ecuador and Telefónica Móviles del Uruguay are extending their existing partnership with Netcracker.
The two operators have deployed Netcracker Digital BSS to efficiently manage B2C and B2B customer relationships, streamline order handling, manage product lifecycle, ensure accurate and timely billing and maintain the highest standards of security and regulatory compliance.
The continuing comprehensive support of the full-stack implementation demonstrates the strength of the partnership, and aimed at boosting customer service and developing new business opportunities that will lead to additional revenue streams.
“Netcracker has been a long-term trusted partner, so as we look for new opportunities in technology innovation and business growth, we are pleased to continue on our journey with them,” said Alonso Albán, CIO Hispanoamerica at Telefónica. “With a robust BSS platform and high-quality support services, we look forward to providing unparalleled advanced digital services to our customers.”
“We are delighted to continue our work with Telefónica across geographies to support a wide range of customers and services,” said Fabio Gatto, GM at Netcracker. “We remain dedicated to delivering excellence and driving the future of telecommunications in the Latin American market.”
