WorldRemit: Alix Murphy's 2016 Trends

The advent of cross-border remittance services demonstrates that mobile money will continue to play a crucial role in emerging markets in 2016, according to WorldRemit...

Which developing or emerging markets (regions / countries) do you cover?

Global

What are your main hardware and/or services focus areas?

International remittances

What are the top market and customer trends that will drive change in your area during 2016, and why?

International remittances have been the fastest growing product offering for telcos offered through their Mobile Money operations. 2015 saw a series of groundbreaking partnerships for cross-border remittances between Africa's largest competing telcos, as well as with major international partners like eServe Global, WorldRemit and Chitoro. This trend will continue through 2016 as consumers grow to expect instant mobile-to-mobile transfers as the standard for international remittance.

What are the solutions that will make the greatest impact in your area during 2016, and why?

  • Access to telcos' open APIs for simplified integration.
  • Increased regulatory acceptance of mobile money as a secure, effective channel for international remittances.

Which technologies will be the most important in emerging markets in 2016?

Mobile Data; Big Data; SaaS; OTT; Infrastructure Sharing; Remote Connectivity (eg internet.org); Mergers & Consolidations; Mobile Commerce (Mobile Money)

Alix Murphy is a Senior Mobile Analyst at WorldRemit.

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