In a busy week for the payments giant, Mastercard has announced an extended digital identity partnership in Africa and a memorandum of understanding (MoU) relating to a national payments ecosystem in Syria.
Ongoing efforts to make smartphones affordable to more Africans while still ensuring a margin for sellers are continuing. In fact, this week has seen an alliance between Africa’s best-known home-grown electronic marketplace and a financing group to encourage more Kenyans to buy smartphones.
Indonesian telco Indosat Ooredoo Hutchison announced on Thursday it has launched a new AI-powered semantic search feature powered by Google Cloud in its customer service apps, which it says will enable smarter and more intuitive digital experiences for customers.
UAE telecoms operator du says it has partnered with Microsoft, Nokia, Khalifa University’s 6G Research Center, and the International Telecommunication Union (ITU) to launch what it says is the first AI model that serves critical telecom functions related to customer service in Arabic.
Kalaam Telecom Group, a regional provider of digital infrastructure and ICT solutions, has announced a strategic partnership with Silah Gulf, a customer experience and business process outsourcing provider, to jointly advance digital innovation and elevate service delivery standards across the region.
