Customer Management

Deloitte and Ookla launch partnership at MWC25

Deloitte and Ookla launch partnership at MWC25

Consulting and professional services giant Deloitte is launching at MWC a collaboration with Ookla, a global leader in connectivity intelligence, aimed at enhancing network performance, services, solutions and insights across the globe.

This alliance, say the partners. is poised to drive improved user experiences and help companies stay competitive in the rapidly evolving telecom landscape. 

By leveraging Ookla's robust connectivity insights alongside Deloitte's trusted expertise and worldwide presence, this collaboration aims to deliver actionable solutions that drive innovation and efficiency for customers. 

Through this collaboration, clients can benefit from state-of-the-art anonymised data collected from network users, which is thoroughly analysed and processed according to each client's specific purpose and operational context.

Thus, clients can now unlock the full potential of their data by leveraging Ookla’s powerful insights and enabling informed and optimised network strategies, reinforced by Deloitte’s global leadership in network consulting services. This collaboration also drives best market practices to enhance customer satisfaction, accelerate rollouts and innovation, and maximise ROI through strategic investments. 

Together, Deloitte and Ookla say they are exceptionally well-equipped to address the numerous opportunities and needs their clients face today, analysing comprehensive network intelligence and connectivity insights to help customers benchmark performance, optimise networks, and enhance customer experiences, driving better connectivity outcomes.

The aim is to:

  • Support governments and regulatory authorities with tailored broadband connectivity reports, assuring compliance against national targets on service availability and digital divide initiatives.
  • Provide tower companies with valuable network service availability and performance data insights to better inform targeted investment decisions.
  • Develop global connectivity adoption trends and maturity assessment on most innovative technology rollouts.
  • Support digital transformation programmes on enterprises from different sectors and industries leveraging connectivity insights on private or dedicated networks performance. 
  • Assist customers in effectively improving efficiency of network APIs, orchestration, and slicing, leveraging data and AI to reinvent the customer experience through OSS modernisation.
  • Advance connectivity and security certification programmes for venues, campuses, buildings and other dedicated solutions, confirming the services’ quality and reliability to provide enhanced and secured digital experiences to end users.


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