Customer Management

Ooredoo Kuwait upgrades charging system with help from Ericsson

Ooredoo Kuwait upgrades charging system with help from Ericsson

Operator Ooredoo Kuwait has partnered with tech giant Ericsson to modernise its charging system, paving the way, the partners say, for new business opportunities and competitive marketing strategies.

This strategic upgrade, hosted on Ericsson’s Cloud Native Infrastructure (CNIS), will see the deployment of the latest release of Ericsson Charging, including Ericsson’s cloud-native Charging Access Function (CAF), enhancing Ooredoo Kuwait’s ability to offer advanced 5G services.

Ericsson Charging is a cloud-native, scalable and flexible solution that focuses on user experience and future-proof product roadmaps, enabling real-time convergent charging, policy control and rapid service creation.

This in turn enables Ooredoo Kuwait to create new digital charging opportunities flexibly through configurable packages, offers or discounts for its subscribers. It will also support Ooredoo Kuwait in enabling monetisation of advanced 5G capabilities, supporting innovative services and differentiated 5G use cases in the country.

Indeed, Issa Haider, Chief Technology Officer at Ooredoo Kuwait, explains: “The deployment of the latest capability from the Ericsson Charging for 5G Standalone will empower us to better monetise our advanced 5G offerings and enhance customer experiences. This partnership marks a pivotal step in our digital transformation journey, enabling us to create new digital opportunities for our subscribers.” 

Ericsson Cloud Native Infrastructure, the company says, is a proven, standards-based, and fully system-verified on-premises cloud infrastructure solution that caters to both virtual and cloud-native 5G applications. Providing the capability to deploy containers as a service (CaaS) over bare metal servers without the need for a virtualisation layer, the infrastructure solution delivers a radically simplified architecture compared to running containers in virtual machines.



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