InfraX and Ericsson announce smart utility deal for UAE

Details: Vaughan O'Grady; Category: Enterprise Ecosystems; 03 November 2025; 126090 views

Smart utilities are again in the news after InfraX, a subsidiary of Digital DEWA, the digital arm of Dubai Electricity and Water Authority, and technology giant Ericsson recently announced that they had signed a memorandum of understanding (MoU) to accelerate the digital transformation of the utility sector in the United Arab Emirates (UAE).

This MoU, signed at GITEX Global 2025, a major technology exhibition held recently in Dubai, will support InfraX’s strategy to build smart, connected utilities for the UAE by co‑developing Internet of Things (IoT) and automation use cases, sharing technical expertise, and delivering scalable solutions that improve efficiency today and enable future applications.

InfraX says it delivers advanced digital services and communications infrastructure that power DEWA’s operations with the highest reliability standards. Through its special-purpose IoT license, InfraX enables the commercialisation of IoT networks and services in the UAE, supporting both DEWA and external enterprises in their digital transformation journeys. Ericsson says it brings its extensive experience in network modernisation, automation, and mission-critical connectivity to this growth-focused collaboration.

The MoU builds on an ongoing engagement between Ericsson and InfraX to guide the digitalisation of utility operations. The partners say it will serve as a foundation for broader collaboration across the sector, creating opportunities for innovation and scalable growth.

Petra Schirren, Head of Ericsson GCC, explains: “Our memorandum of understanding with InfraX reflects our commitment to working with our partners in the United Arab Emirates on digital transformation initiatives that provide long-term value to society. By co-developing utility-specific use cases, sharing expertise, global references and collaborative innovation, we aim to demonstrate how digital technologies can support the transition to smart utilities for delivering scalable applications.”