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Could eSIM IoT lock emerging markets out of global cellular connectivity?

Could eSIM IoT lock emerging markets out of global cellular connectivity?

Enterprise Ecosystems
Could eSIM IoT lock emerging markets out of global cellular connectivity?
How is the RAM Crisis impacting emerging markets?

How is the RAM Crisis impacting emerging markets?

Consumer Ecosystems
How is the RAM Crisis impacting emerging markets?
Read more

Webinars & Videos

ZTE’s Super-N Platform boosts energy efficiency

ZTE’s Super-N Platform boosts energy efficiency

Energy & Sustainability
ZTE’s Super-N Platform boosts energy efficiency
Tejas Networks: Architecting Networks for an AI World

Tejas Networks: Architecting Networks for an AI World

Wireless Networks
Tejas Networks: Architecting Networks for an AI World
CU Phosco Telecoms – Supporting the Future of Connectivity

CU Phosco Telecoms – Supporting the Future of Connectivity

Wireless Networks
CU Phosco Telecoms – Supporting the Future of Connectivity
XLSMART CTO Insights: Speed, Synergy, and 5G Acceleration—Advancing Indonesia's Digital Journey

XLSMART CTO Insights: Speed, Synergy, and 5G Acceleration—Advancing Indonesia's Digital Journey

Wireless Networks
XLSMART CTO Insights: Speed, Synergy, and 5G Acceleration—Advancing Indonesia's Digital Journey
Inside Viasat’s NTN play: connecting people, machines and everything in between

Inside Viasat’s NTN play: connecting people, machines and everything in between

Satellite Networks
Inside Viasat’s NTN play: connecting people, machines and everything in between
The Rise of Agentic BSS: Intelligence in Action to Maximize Business Impact

The Rise of Agentic BSS: Intelligence in Action to Maximize Business Impact

Enterprise Ecosystems
The Rise of Agentic BSS: Intelligence in Action to Maximize Business Impact

Partner Content

ZTE and MediaTek Unveil Tri-band Wi-Fi 7, Targeting a Relatively Unexplored Premium Niche in Brazil

ZTE and MediaTek Unveil Tri-band Wi-Fi 7, Targeting a Relatively Unexplored Premium Niche in Brazil

Wireless Networks
ZTE and MediaTek Unveil Tri-band Wi-Fi 7, Targeting a Relatively Unexplored Premium Niche in Brazil
Security by design – Cornerstones of security and compliance in an AI-driven BSS

Security by design – Cornerstones of security and compliance in an AI-driven BSS

Enterprise Ecosystems
Security by design – Cornerstones of security and compliance in an AI-driven BSS
ZTE and CIMB Expand Strategic Partnership to Support 5G Deployment and Digital Infrastructure across ASEAN

ZTE and CIMB Expand Strategic Partnership to Support 5G Deployment and Digital Infrastructure across ASEAN

Cloud & Virtualisation
ZTE and CIMB Expand Strategic Partnership to Support 5G Deployment and Digital Infrastructure across ASEAN
UAE Launches World’s First Commercial U6GHz Network, Advancing Path to 10Gbps Connectivity

UAE Launches World’s First Commercial U6GHz Network, Advancing Path to 10Gbps Connectivity

Wireless Networks
UAE Launches World’s First Commercial U6GHz Network, Advancing Path to 10Gbps Connectivity
Indosat bets on inclusive AI to reach every corner of Indonesia

Indosat bets on inclusive AI to reach every corner of Indonesia

Operators
Indosat bets on inclusive AI to reach every corner of Indonesia
How connectivity is powering rural revival in Guangxi

How connectivity is powering rural revival in Guangxi

Operators
How connectivity is powering rural revival in Guangxi
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Humanitarian Comms

MTN and UNHCR to connect displaced people in African countries

MTN and UNHCR to connect displaced people in African countries

Humanitarian Comms
MTN and UNHCR to connect displaced people in African countries

SES brings satellite connectivity to refugees in Chad

Humanitarian Comms
SES brings satellite connectivity to refugees in Chad
Mobily and Ooredoo pledge US$2.2b for ITU Partner2Connect projects

Mobily and Ooredoo pledge US$2.2b for ITU Partner2Connect projects

Humanitarian Comms
Mobily and Ooredoo pledge US$2.2b for ITU Partner2Connect projects

UNICEF announces procurement initiative for internet connectivity in Africa

Humanitarian Comms
UNICEF announces procurement initiative for internet connectivity in Africa
Eutelsat and unconnected.org to bring community Wi-Fi to Tanzania

Eutelsat and unconnected.org to bring community Wi-Fi to Tanzania

Humanitarian Comms
Eutelsat and unconnected.org to bring community Wi-Fi to Tanzania

South & Central Asia Updates

Dell’Oro predicts AI security market to reach $8B by 2030

Dell’Oro predicts AI security market to reach $8B by 2030

ADB reveals US$70b plan to connect Asian power grids and digital networks

ADB reveals US$70b plan to connect Asian power grids and digital networks

Africa - Latest News

Airtel Money IPO delayed due to market volatility

Airtel Money IPO delayed due to market volatility

Airtel Africa profit jumps as revenues near $6.5bn

Airtel Africa profit jumps as revenues near $6.5bn

Reports & White Papers

Download Etiya's White Paper: Unlocking the AI-Native Digital Brand

Whitepaper: Unlocking the AI-Native Digital Brand

Enterprise Ecosystems
Whitepaper: Unlocking the AI-Native Digital Brand
Digital divide in developing markets persists despite connection growth: ITU

Digital divide in developing markets persists despite connection growth: ITU

Humanitarian Comms
Digital divide in developing markets persists despite connection growth: ITU

Gravity Shift - Subscribers, bundles & the acquisition black hole

Consumer Ecosystems
Gravity Shift - Subscribers, bundles & the acquisition black hole

Subscription Bundling for Telcos - New Report from Bango

Consumer Ecosystems
Subscription Bundling for Telcos - New Report from Bango
Multi brand strategies report 2024

Operator Strategies for Diversification through Multiple Brands - Special Report

Reports
Operator Strategies for Diversification through Multiple Brands - Special Report

New Whitepaper: Cybersecurity Driving Enterprise 5G Adoption

Cybersecurity
New Whitepaper: Cybersecurity Driving Enterprise 5G Adoption

LATAM - Latest News

ZTE and MediaTek Unveil Tri-band Wi-Fi 7, Targeting a Relatively Unexplored Premium Niche in Brazil

ZTE and MediaTek Unveil Tri-band Wi-Fi 7, Targeting a Relatively Unexplored Premium Niche in Brazil

Telesur signs on to EllaLink Caribbean subsea cable project

Telesur signs on to EllaLink Caribbean subsea cable project

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Customer Management

Indian operators launching mobile number portability

Details
James Barton
Category: Customer Management
08 July 2015
7677 views
  • Central South Asia
  • India
  • Idea Cellular
  • Bharti Airtel
  • TRAI
  • Mobile Number Portability

Mobile operators across India have begun offering mobile number portability in order to comply with a government deadline.

Grameenphone and Tango enhancing customer engagement in Bangladesh

Details
James Barton
Category: Customer Management
23 June 2015
6698 views
  • Central South Asia
  • Grameenphone
  • Bangladesh
  • Tango Telecom
  • Customer Engagement

Bangaldeshi market leader Grameenphone has launched a new data retail engine from Tango Telecom.

Telkomsel and TTC form marketing partnership in Indonesia

Details
James Barton
Category: Customer Management
05 June 2015
5996 views
  • Asia-Pacific
  • Indonesia
  • Telkomsel
  • Surveys

Indonesian market leader Telkomsel has signed a partnership agreement with mobile marketing firm TTC Mobile.

Telkomsel and Cloudera pushing Broadband Services in Indonesia

Details
James Barton
Category: Customer Management
08 April 2015
5976 views
  • Asia-Pacific
  • Indonesia
  • Telkomsel
  • Cloudera
  • Broadband Services

Indonesian operator Telkomsel has selected Cloudera to provide its big data platform in order to facilitate its transition from a voice and SMS operator to a broadband provider.

Poland’s P4 to offer LTE roaming services using BICS’ IPX platform

Details
James Barton
Category: Customer Management
17 December 2014
7168 views
  • Central and Eastern Europe
  • LTE
  • Roaming
  • Poland
  • BICS
  • P4
  • High-Speed Data

Polish operator P4 is launching LTE roaming over its network through BICS’ IPX platform.

Banco Santander enhances Customer Communications in Uruguay with Syniverse

Details
James Barton
Category: Customer Management
30 October 2014
7050 views
  • Latin America
  • Uruguay
  • Syniverse
  • Banco Santander

Banco Santander Uruguay has chosen Syniverse’s Mobile Engagement for Customers solution to enhance its customer communications strategy.

Etisalat Egypt Selects JDSU for Geolocation Services

Details
James Barton
Category: Customer Management
28 October 2014
8408 views
  • Middle East North Africa
  • Etisalat
  • Egypt
  • JDSU
  • Geolocation

Etisalat Egypt has deployed JDSU’s ariesoGEO solution to enhance service quality and optimisation for postpaid customers.

Orange Botswana partners with Ericsson to improve quality of service

Details
James Barton
Category: Customer Management
10 October 2014
8566 views
  • Sub-Saharan Africa
  • Orange
  • Botswana
  • Network Optimisation
  • Ericsson
  • Customer Experience
  • Quality of Service
  • Orange Botswana

Orange Botswana has entered into a multi-year managed services agreement with Ericsson.

Zain Ups CEM across its African and Middle East Networks

Details
James Barton
Category: Customer Management
06 August 2014
6311 views
  • Sub-Saharan Africa
  • Middle East North Africa
  • CEM
  • Zain

Zain Group has announced it is strengthening its Customer Experience Management (CEM) programme throughout its operations in both the Middle East and African regions.

Vodacom DRC taps Emagine for marketing management

Details
James Barton
Category: Customer Management
16 June 2014
6631 views
  • Sub-Saharan Africa
  • Customer Value Management
  • Democratic Republic of Congo
  • Vodacom DRC
  • Emagine

Vodacom DRC is implementing Emagine’s Campaign Management Platform and Managed Marketing Operations services to execute contextual marketing campaigns.

Econet taps Jasco for CEM in Zimbabwe

Details
James Barton
Category: Customer Management
11 June 2014
7185 views
  • Sub-Saharan Africa
  • Zimbabwe
  • Customer Experience
  • Jasco
  • Econet Wireless

Zimbabwean mobile operator Econet Wireless Zimbabwe has partnered with Jasco for a contact centre to deliver a superior customer experience across its operation.

Pushing personalisation will drive data use

Details
James Barton
Category: Customer Management
02 June 2014
7166 views
  • Global
  • Pontis
  • Social Media
  • Contextual Engagement
  • Data Usage
  • Amdocs
  • Coleago
  • Personalisation

On average, global data growth is doubling roughly every two years. The introduction of LTE has almost doubled data usage; it provides a higher bandwidth and therefore a typically better user experience.

Aircel introduces policy control solutions from Elitecore

Details
James Barton
Category: Customer Management
10 April 2014
5797 views
  • Central South Asia
  • India
  • Aircel
  • Policy Control
  • Elitecore Technologies

Aircel India has deployed the NetVertex PCRF from Elitecore Technologies its flexible & carrier grade architecture to enable greater revenue creation and enhance scalability.

Is There a Way to Win the Mobile Operator Price Wars?

Details
Itamar Altalef
Category: Customer Management
17 March 2014
9816 views
  • Global
  • Pontis
  • Contextual Engagement

You can build your brand for years, investing in your network, value added services and advanced customer service tools. Then, one day, you realise a young upstart company is taking your subscriber base away from you with the promise of slashed prices.

Orange Slovakia Launches Shared Data Plans Based on Openet Solution

Details
James Barton
Category: Customer Management
26 February 2014
7514 views
  • Central and Eastern Europe
  • Openet
  • Policy Control
  • Slovakia
  • Data Bundles
  • Orange Slovakia

Orange Slovakia has deployed Openet’s Policy and Charging Control (PCC) infrastructure to enable a major rollout of advanced shared data bundles.

Tango Telecom awarded major Policy Control expansion deal by Robi Axiata

Details
James Barton
Category: Customer Management
24 February 2014
7438 views
  • Central South Asia
  • Bangladesh
  • Policy Control
  • Tango Telecom
  • Robi Axiata

Bangladeshi mobile operator, Robi Axiata is increasing its capacity and introducing new use cases with Tango Telecom’s Policy Control solution.

Telefonica pushes internal M2M system to Lat Am

Details
James Barton
Category: Customer Management
20 February 2014
6890 views
  • Latin America
  • Mexico
  • M2M
  • Telefonica
  • Argentina
  • Ericsson
  • Chile

Telefonica has extended the availability of its in-house M2M management system to three more Latin American countries.

Beeline KZ chooses Cellwize elastic-SON to improve network performance

Details
James Barton
Category: Customer Management
12 February 2014
7852 views
  • Central South Asia
  • Customer Experience
  • Kazakhstan
  • Cellwize
  • Beeline KZ
  • SON

VimpelCom’s Kazakhstani unit Beeline KZ has selected SON solutions provider Cellwize as its SON provider.

Granularity is key to Quality of Service and Data Monetisation

Details
James Barton
Category: Customer Management
18 November 2013
12107 views
  • Global
  • Pontis
  • Informa
  • Guavus
  • Customer Experience Management
  • Quality of Service
  • Data Monetisation

Data monetisation is still essentially in its infancy. Unlike voice, where the whole industry was built before sophisticated monetisation came into play, operators today are looking for a concept of monetisation that is aligned with today’s consumption.

Beijing Mobile improves customer experience with network insights

Details
James Barton
Category: Customer Management
03 September 2013
7529 views
  • Asia-Pacific
  • Quality of Experience
  • China Mobile
  • China
  • NSN
  • Customer Experience Management
  • Beijing Mobile

Beijing Mobile, a branch of the leading Chinese operator China Mobile, has signed a contract with Nokia Solutions and Networks to implement an extensive Quality of Experience (QoE) solution.

Should traffic monitoring lead to personalisation or segmentation?

Details
James Barton
Category: Customer Management
16 August 2013
7671 views
  • Global
  • Big Data Analytics
  • Oracle
  • Network Monitoring
  • Customer Profiling
  • Allot Communications

While network optimisation is an area that operators are keen to explore, there is an equally strong focus on monetising traffic that is already on the network.

Lebanese operator bolsters customer experience management

Details
James Barton
Category: Customer Management
13 March 2013
8937 views
  • Middle East North Africa
  • Nokia Siemens Networks
  • Managed Services
  • Lebanon
  • touch

A major mobile operator in Lebanon is overhauling its approach to customer experience with a new solution...

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Features

Could eSIM IoT lock emerging markets out of global cellular connectivity?

Could eSIM IoT lock emerging markets out of global cellular connectivity?

Enterprise Ecosystems
Could eSIM IoT lock emerging markets out of global cellular connectivity?
How is the RAM Crisis impacting emerging markets?

How is the RAM Crisis impacting emerging markets?

Consumer Ecosystems
How is the RAM Crisis impacting emerging markets?
To the max? Orange has high hopes for African super app

To the Max? Orange has high hopes for African super app

Devices & Platforms
To the Max? Orange has high hopes for African super app
Orange MEA: creating trust through digital inclusivity

Orange MEA: creating trust through digital inclusivity

Consumer Ecosystems
Orange MEA: creating trust through digital inclusivity
A direct line from LEO: problem or opportunity?

A direct line from LEO: problem or opportunity?

Satellite Networks
A direct line from LEO: problem or opportunity?
Nokia on the evolving priorities of emerging market operators

Nokia on the evolving priorities of emerging market operators

Vendors
Nokia on the evolving priorities of emerging market operators

MENA - Latest News

Airtel Money IPO delayed due to market volatility

Airtel Money IPO delayed due to market volatility

Ooredoo taps du to land its FIG subsea cable in the UAE

Ooredoo taps du to land its FIG subsea cable in the UAE

Events

InfraX and Ericsson announce smart utility deal for UAE

InfraX and Ericsson announce smart utility deal for UAE

Enterprise Ecosystems
InfraX and Ericsson announce smart utility deal for UAE
Huawei Unveils AI-Powered Intelligent Operations Solutions at GITEX GLOBAL, Driving Industrial Digital Transformation

Huawei Unveils AI-Powered Intelligent Operations Solutions at GITEX GLOBAL, Driving Industrial Digital Transformation

Cloud & Virtualisation
Huawei Unveils AI-Powered Intelligent Operations Solutions at GITEX GLOBAL, Driving Industrial Digital Transformation
AI seen as a driving force for more inclusive and efficient education systems

AI seen as a driving force for more inclusive and efficient education systems

Enterprise Ecosystems
AI seen as a driving force for more inclusive and efficient education systems
Huawei unveils ‘GovTech1.0’ framework to accelerate digital transformation in the Middle East and Central Asia

Huawei unveils ‘GovTech1.0’ framework to accelerate digital transformation in the Middle East and Central Asia

Vendors
Huawei unveils ‘GovTech1.0’ framework to accelerate digital transformation in the Middle East and Central Asia
CMI and Yango partner for digital enterprise solutions

CMI and Yango partner for digital enterprise solutions

Enterprise Ecosystems
CMI and Yango partner for digital enterprise solutions
Beyon announces cybersecurity deal and major Jordan investment

Beyon announces cybersecurity deal and major Jordan investment

Cybersecurity
Beyon announces cybersecurity deal and major Jordan investment
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APAC - Latest News

India’s CleanMax announces renewables deals with big telecom names

India’s CleanMax announces renewables deals with big telecom names

Record green lending claimed for Thai data centre project

Record green lending claimed for Thai data centre project

Artificial Intelligence

India’s CleanMax announces renewables deals with big telecom names

India’s CleanMax announces renewables deals with big telecom names

Energy & Sustainability
India’s CleanMax announces renewables deals with big telecom names
Record green lending claimed for Thai data centre project

Record green lending claimed for Thai data centre project

Data Centres & Networks
Record green lending claimed for Thai data centre project
Dell’Oro predicts AI security market to reach $8B by 2030

Dell’Oro predicts AI security market to reach $8B by 2030

Tech
Dell’Oro predicts AI security market to reach $8B by 2030
Indian companies to build the country’s first orbital data centre satellite

Indian companies to build the country’s first orbital data centre satellite

Satellite Networks
Indian companies to build the country’s first orbital data centre satellite
Djezzy, Taubyte and Algeria Venture launch AI development platform

Djezzy, Taubyte and Algeria Venture launch AI development platform

Enterprise Ecosystems
Djezzy, Taubyte and Algeria Venture launch AI development platform
PDG announces new data centre campus in Indonesia

PDG announces new data centre campus in Indonesia

Data Centres & Networks
PDG announces new data centre campus in Indonesia

Central & East Europe Update

New RETN backbone links Balkans to Moldova and Ukraine via Romania

New RETN backbone links Balkans to Moldova and Ukraine via Romania

Kyivstar to resell Starlink broadband services to enterprises in Ukraine

Kyivstar to resell Starlink broadband services to enterprises in Ukraine

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