Vox is partnering with its wholly owned infrastructure provider Frogfoot Networks, along with Telkom and Cloudseed, to launch Lekelela Technical Services in South Africa.
The initiative is a telecommunication staff and solutions vendor operating with 51% black ownership. It will fulfil orders from the partners; from Vox, it will install fibre, ADSL, Wi-Fi, PBX, voice, visual communications, SMS and fax solutions; from Telkom, ADSL and fibre lines; from Frogfoot, fibre lines; and Cloudseed, Wi-Fi and LAN connections and ad-hoc Wi-Fi connectivity.
Lekelela Technical Services will install the physical connection and any value-added services over the connection, at the same time. As a result, all stakeholders will benefit from lowered costs and reduced lead-time from the time of sale to delivery of invoice. By operating as a 51% black owned company, Lekelela Technical Services will be positioned as a favourable supplier to companies that fall into the ICT Charter Scorecard.
As part of the initiative, Vox will provide skills training and development, with a focus on technical expertise. Over time, skills training and support will extend beyond the technical realm to spheres such as financial and business management, marketing and communications.
“One of the major issues is the lag and backlog in installations,” explains Mayuri Mistry, CFO at Lekelela Technical Services. “By establishing a dedicated technical services provider under the umbrella of Vox, we aim to reduce installation times and streamline the entire customer experience within the ICT ecosystem. We are excited to kick this initiative off with five employees already in place, and ready to make installations happen faster, and look forward to growing this number in the coming months.”