Despite the customer losses reported here earlier today, MTN Nigeria is still investing in the future, notably with the recent introduction of Remita, a leading Nigerian electronic payment platform.
The platform will be used for the management of all MTN’s post-paid invoicing, payment, and service-and-expense reconciliation needs in the country to enable ease of payments and achieve instant value in a flexible manner for the company’s Nigerian post-paid customers.
With this development, enterprises and individuals on MTN's post-paid billing system in Nigeria will now be able choose an invoice and amount to pay through any of the multiple payment channels available on Remita. They will also receive a payment notification and an automatically updated transactions record.
MTN Nigeria made this announcement recently after integrating its system with Remita's invoicing and payments solutions suite.
With post-paid payments now made on Remita, customers can centrally view, pay and manage all their bills. They can also retrieve their invoices and complete payments for their total outstanding bills or selected invoices.
In addition they can enter a custom amount to be settled through a wide array of payment options available on Remita including card, internet banking, electronic wallet, USSD, bank transfer, phone number and registered Remita profile. Remita transactions can also be completed at any bank branch and agent locations nationwide.
More positive news for MTN Nigeria came at the end of last month, when it said that over 35 million of its subscribers had submitted their National Identity Number (NIN) – approximately 50 percent of its subscriber base and 63 percent of service revenue.
It’s certainly encouraging news, although it does seem to indicate that the government’s original NIN-SIM integration deadline of the end of last year was highly unrealistic.