Chilean operator WOM (formerly Nextel Chile) has installed a remote SIM cards management system from Callup.
The SIM OTA platform enables WOM to take complete control of the company’s SIM cards and dongles by remote means. It is used to manage the entire SIM card life cycle, from activation of new accounts, through various upgrades and roaming updates, to SIM card cancellation and swap.
Using a user-friendly interface that is SIM vendor agnostic, the SIM OTA comprises various features and capabilities, such as secure Remote File Management, Remote Applet Management, Steering of Roaming, Location Tracking, Welcome SMS, and other remote, over the air SIM operations.
Christopher Bannister, CEO of WOM, said: “Callup’s SIM OTA allows us to manage our SIM cards more effectively, helps us in our growth plans and enhances our competitiveness and customer service, saving time, effort and resources.”
The platform supports remote management of SIM cards over the air through the web site, and includes a built-in Short Message Service Center (SMSC) to manage all the SIM OTA settings.
A smart campaign management system enables the mobile operator to update parameters remotely on all of its SIM cards. The system will automatically repeat the update process on SIM cards that could not accept the original update for various reasons, such as devices that were turned off or subscribers who were out of the coverage area.
Using SIM OTA, operators can create dynamic distribution lists based on various criteria, enabling them to update specific groups of cards according to the pre-defined parameters. In addition, SIM OTA enables online management of a single SIM card.