Lebanese market leader Touch has expanded its use of Astellia’s 2G and 3G monitoring solution to its 4G network.
Astellia is now monitoring the entire touch network from Radio Access to Core Network. In a first phase, Astellia enabled touch to successfully improve voice and data QoS & QoE as well as handset and 2G/3G network efficiency. In this second phase, touch will be able to optimise its 4G network and monitor its premium customers and roamers.
“We are confident that Astellia will continue to help us significantly improve the quality of service we deliver to our subscribers to maximise both customer satisfaction and profitability,” comments Wael Ayoub, Chief Operations Officer at touch.
“As a complete solution provider, combining a globally proven monitoring solution and unparalleled consulting services, Astellia is very proud to power touch with real-time intelligence to make better informed business decisions,” adds Ali Wansa, Managing Director Middle East at Astellia.