Hayo opens new African offices to support local digital economies

Details: Vaughan O'Grady; Category: Service Management; 23 July 2025; 5078 views

Global digital service provider Hayo says it has expanded its African footprint with new offices in Gaborone in Botswana, Monrovia in Liberia and Lilongwe in Malawi, a strategic expansion that is described as part of Hayo’s continued investment in emerging markets to support local digital economies with digital solutions, telecoms services and on-the-ground expertise.

Hayo says its expanded in-country presence across Africa is supporting growing demands from hyperscalers, local governments, regulators, enterprises and mobile operators.

With this in mind, it says its operations in Botswana, Liberia and Malawi will enable faster delivery of local services to support digital adoption, as well as boost capabilities for global businesses looking to scale across some of Africa’s most dynamic markets.

The company points out that the contribution of Africa’s digital economy to the continent’s GDP has increased from 1.1% in 2012 to 4.5% in 2020 and is projected to reach 5.2% by 2025 and 8.5% by 2050.

Hayo’s move into Botswana, Liberia and Malawi aims to support this growth, create local job opportunities and build stronger partnerships with national stakeholders. It adds that its local offices will support a range of region-specific solutions, spanning GovTech, IoT, voice, messaging, cloud communications and more.

The company says it serves over 100 leading mobile operators with extensive coverage across Africa and the Middle East, as well as connecting customers globally via a growing ecosystem of more than 500 partners.

This news comes after the recent launch of Hayo’s National Mobile Registry (NMR) platform, which supports governments in emerging markets in their efforts to bring their national mobile ecosystems under control. The solution implements systems that enhance compliance, protect citizens, and unlock sustainable public revenue with a controlled entry process for mobile devices.

This is the second expansion announcement from Hayo in the past year. In October 2024 we reported that Hayo had opened new offices in Cameroon, Niger and Sri Lanka to expand its ability to meet growing local and regional demand for digital services.