New partnership aims to improve rural tower infrastructure across the Pacific

Details: Vaughan O'Grady; Category: Service Management; 05 December 2025; 39259 views

K-Towers, a tower infrastructure-as-a-service provider (and subsidiary of Singapore-headquartered next-generation broadband satellite operator Kacific), and UK-based PowerX, a data intelligence platform for optimising tower infrastructure, have announced a strategic partnership to modernise rural tower networks in the Pacific.

This, they say, will enable reliable and affordable connectivity for communities that are hardest to reach, supported by accountable tower operations that protect long-term returns.

In November, K-Towers successfully tested deployment of PowerX across 64 ultra-remote tower sites in Papua New Guinea’s Western Province. All sites were onboarded into the PowerX AI platform within days, delivering real-time unified visibility into power systems performance, reducing blind troubleshooting, accelerating fault resolution, and lowering the need for reactive field visits.

The partners say this deployment marks the first time that field data from siloed systems has been brought together for machine learning and data science models to automate fault detection with prioritised actions managed to resolution.

The insights are fully integrated into K-Towers’ network operations centre, transforming how issues are monitored, reported, and resolved, enabling the NOC to remotely ‘see’ into every site and, add the partners, dramatically reducing the need for costly and time-consuming visits to sites.

Papua New Guinea represents one of the most operationally complex tower environments in the Pacific region, with many sites accessible only by helicopter and nearly 98% operating fully off grid. Previously, resolving issues required dispatching teams into the field at significant cost and with limited information about the site conditions. Oversight was further hindered by fragmented data spread across multiple power systems.

PowerX says it resolves these challenges by unifying multiple streams of tower data into its vendor-agnostic platform. Its machine learning models deliver clear insights into site health and energy usage, enabling K-Towers to proactively manage infrastructure, reduce field visits, and improve service reliability.

Hussein Abdulkader, Managing Director of K-Towers, explains: “With PowerX, we now have real-time visibility over sites that previously required helicopter access just to diagnose. This allows K-Towers to move from reactive maintenance to proactive, data-driven operations, delivering true accountability to tower owners and MNO partners.”