Intec boosts billing in West Indies

Deregulation and its consequent competition have led Telecommunications Services of Trinidad and Tobago (TSTT) to order three Intec OSS/BSS products to increase efficiency and service quality.

The contract signed is for Intec's service activation and interconnect billing solutions, Inter-activatE and InterconnecT v7. Also included in the contract is an upgrade of TSTT's existing mediation platform to Inter-mediatE v5.

Liberalisation of the telecommunications sector on Trinidad and Tobago will mean an open market which: "brings new challenges which we intend to meet by investing in technology that will help us run more efficiently, making us a better choice for our customers," in the view of Lisa Agard, Vice President Legal Regulatory and Carrier Services to TSTT. TSTT will configure InterconnecT v7 to manage its 23 international agreements as well as domestic agreements with new market entrants.

Inter-activatE will be deployed to provision traditional voice and complex next generation services for TSTT's fixed, mobile and VoIP businesses. Inter-activatE will eliminate billing and service provisioning errors, reducing costs, improving customer service and offering TSTT a true assessment of network inventory. Inter-mediatE v5 will allow TSTT to collect and process any kind of network usage information, regardless of service type.

Telecommunications Services of Trinidad and Tobago Limited is jointly owned by the Government of Trinidad and Tobago (51%) and Cable & Wireless (49%). It provides a suite of communications services throughout the twin-island state including fixed line and mobile communications, broadband Internet access, lease lines and data services. Customers include key industry leaders in the finance, energy, government and tourism sectors.

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