Service Management

Wipro upgrading T-Mobile’s customer offering in Poland

T-Mobile Poland has selected Wipro to provide integrated Applications and Infrastructure services.

Wipro is set to upgrade T-Mobile’s legacy application consolidation & rationalisation, transforming its operating model from application-focus to domain-focus, and thereby achieving better customer service.

Over the next five years, Wipro will help T-Mobile systemise and standardise the IT architecture and operations of their Polish entity. A significant portion of the services will be provided from Wipro’s Delivery Centre in Warsaw as a part of their development strategy for Poland.

Anil Jain, Senior Vice President & Business Head-Global Communications and Media, Wipro Limited, said: “We look forward to supporting T-Mobile enhance their business performance through increased operational efficiency."

Milan Zika, Board Member, Chief Technology and Innovation, T-Mobile Polska, said: “We are very pleased to have brought a business partner aboard that understands where we want to be as a company and has the expertise to help us achieve our goals.”

Wipro has been present in Poland since 2008 and currently operates from 3 office centres in Poland- Warsaw, Gdansk and Dabrowa Gornicza. In Poland, Wipro has over 300 employees providing IT and BPO services to customers from multiple industries.



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