Service Management

Service Management

Oi selects CellMining SON solution for Brazil

Brazilian operator Oi has selected an SON solution from CellMining to automatically optimise its network and improve the Quality of Experience (QoE) for mobile network subscribers nationwide.

Oi chose CellMining’s SON solution, which is driven by Subscriber-Network Analytics technology, after a selection process that included several SON and network equipment vendors in the market. It also incorporated a Proof of Concept trial, which demonstrated the accuracy and effectiveness of CellMining’s unique customer-centric analysis approach, making trace tools obsolete and providing Oi’s engineers with a demonstrable improvement in network performance when closed-loop SON actions were performed.

“Delivering excellent customer experience is a huge priority for us, and we are investing millions of dollars in improving the network quality as part of it,” said Luiz Augusto Lopes, Mobile and Transport Network Director of Oi. “By using CellMining’s user-centric approach, we are confident it will deliver a superlative experience to our 44 million mobile subscribers.”

CellMining’s business partner AsGa Sistemas played a key role in winning the contract. “As a traditional solution provider to Oi, we are confident that CellMining’s SON solution will improve the quality of service experienced by mobile subscribers from Oi,” said Plinio Guilherme, CEO of AsGa Sistemas.



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