Latest Comments

    i support ericsson as rcom can dupe anyone , they had... Sunday, 14 October 2018
  • Bud Biswas More
    Our company, Polaris Networks, has helped other smaller... Friday, 12 October 2018
  • Developing Telecoms More
    That is correct - it is the coastline of Equatorial Guinea,... Friday, 12 October 2018
  • Xavier Muñoz More
    This photo is not from São Tomé e Príncipe Thursday, 04 October 2018
  • More
    My name is Adewale. I am a Healthcare Manager in... Friday, 21 September 2018

Turkcell upgrading network service assurance across its footprint with Teoco

Turkcell is implementing Teoco’s Helix 9.0 unified service assurance suite to reduce costs and increase the efficiency of its multi-vendor network.

The operator has over 66.7 million customers across nine countries, including Turkey, Ukraine, Belarus, Azerbaijan, Kazakhstan, Georgia and Moldova. It launched LTE-Advanced services in April 2016 across 81 cities, and its services cover 99.75% of the population in its home country Turkey.

Helix 9.0 brings together Teoco’s performance, fault, service and customer experience management capabilities into a single view of performance and service across all elements of an operator’s network. The solution allows Turkcell to monitor its network from end-to-end, enabling it to identify and correct faults more quickly and to optimise the network more efficiently.

The solution also simplifies the management of multi-technology networks, ensuring that all customers benefit from the best possible service – whether they use a 2G or 3G connection, or the latest 4G-enabled device. Furthermore, Turkcell’s selection of Helix will help it prepare to upgrade its network to a next generation cross-domain hybrid network architecture.

Gediz Sezgin, Network CTO, Turkcell, said: “Teoco was able to provide us with a product that met our particular network performance management needs, supported by a significant local presence and resources that provide valuable expertise, system support and insight for us to draw upon, as and when we need it.”

Atul Jain, CEO of Teoco, said: “Turkcell will use the HELIX service assurance suite to make the transition from its existing network to next generation cross-domain NFV/SDN enabled Hybrid networks. We look forward to working with Turkcell on an ongoing basis, to advance network quality and enhance customer experience, now and into the future.”

Comments powered by CComment