MTN Business has launched a new cloud delivery platform in Rwanda and Cameroon, aimed at enabling SME customers to access cloud services with greater ease.
The MTN Business Cloud Services platform, which will also be available in Swaziland, Ghana and Uganda by the end of this month, provides a comprehensive view of the product portfolio available for business customers from MTN and its partners.
“This platform was developed to address some of the pain points experienced by our SME customers, in particular. As MTN Business, we are acutely aware that to enable the growth of this key sector, ease of access to solutions that drive efficiencies and lower costs, such as cloud, is vital,” said Debbie Minnaar, acting executive at the MTN Group Enterprise Business Unit. “While the benefits of cloud services for SMEs are numerous, the process of accessing and purchasing such services can be daunting. Through the MTN Business Cloud Services platform, the emphasis is on simplifying this process and meeting customers’ needs – essentially we are putting control in our customers’ hands.”
On the platform customers can use single login credentials for all services and make use of “Live Help” to resolve any issues in local languages. They are able to pay for products and services in their local currency, using different payment methods, including MTN Mobile Money.
The platform is set to go live in all MTN markets by the end of 2016.
“We recognise fully the value of SMEs in our markets and we are committed to aiding their growth and development,” said Omotayo Ojutalayo, general manager for SMEs at the MTN Group Enterprise Business Unit. “Within the scope of MTN Business, we have a significant opportunity to become an effective strategic partner of SMEs and to contribute to this key sector of the economy by providing relevant and cost effective ICT solutions tailored for this segment, such as the MTN Business Cloud Services platform.”