Subex, which provides Operations and Business Support Systems (OSS/BSS) for CSPs (Communications Service Providers), is set to strengthen its presence in Latin America. It is to provide its ROC fraud management system under a contract with Telefónica Ingeniería de Seguridad (TIS), who are acting for Movistar Colombia.
TIS is a provider of security and fraud prevention solutions that has been chosen by Movistar Colombia as integrator partner. Movistar Colombia, in turn, is one of Telefonica’s largest properties in Latin America, offering voice services, data transmission services and wireless broadband access to a subscriber base of 8.9 million.
Movistar Colombia was looking to replace its existing Fraud Management Solution (FMS, a critical component of its operations) and wanted one that would meet its fraud management requirements. Subex’s ROC offering for fraud management was chosen through a global RFP (Request For Proposal) process, for its “technical superiority, global expertise, regional commitment and presence, as well as the local support offered through tier-one partner, TIS.”
The implementation phase is underway and it is expected that the ROC solution will be in production phase by this July.
Subex’s Nikira, the fraud management component of the ROC, is built to help CSPs move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and continuous fraud management process improvement. Nikira boasts several “industry-leading” features, enabling real time reaction through its in-line controls and transaction controls and prioritises investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques.