Russian telecom services provider ER-Telecom Holding has selected Netcracker’s Digital BSS as part of its digital transformation.
ER-Telecom Holding will use Netcracker’s BSS suite to reduce time-to-market for new products, centralise and consolidate core processes and systems, and improve customer experience by creating an ecosystem of compelling digital products and services.
Netcracker’s solutions will enable ER-Telecom Holding to replace disparate and distributed BSS solutions that operate as separate systems with a single platform, simplifying and standardising the configuration and billing processes across the organisation. Similarly, Netcracker’s Digital Marketplace will help improve customer experience by reducing time-to-market for new digital business services, enabling self-service channels and allowing ER-Telecom Holding to offer a broader set of services comprised of its own offerings as well as those from partners.
“The need for operators to become digital service providers is more real today than ever, and bringing core systems into the next generation is one of the foundational pillars of that critical transformation,” said Sylvain Seignour, Chief Customer Officer at Netcracker.