BaikalWestCom, the largest mobile network operator in East Siberia, has optimised its network with Geo-located Customer Experience Analytics provided by Actix.
The operator – a subsidiary of Rostelecom - is the first in Russia and the Commonwealth of Independent States to implement the ActixOne platform for call tracing and RAN optimisation to increase efficiency and automate network optimisation processes.
Deploying ActixOne enables BaikalWestCom to target and prioritise network optimisation based on real customer experience. ActixOne is a platform which provides a single centralised repository for multiple data inputs, automatically loading and processing BaikalWestCom’s network data to detect problems and then optimise the network.
Optimisation of the 2G and 3G networks leverages multiple data sources including geo-located Call Trace analytics, Drive Test, Configuration Management data and Performance Management for multiple supported equipment vendors and technologies.
Anton Shalin, Head of the Department RNP&O, BaikalWestCom, says: “Automating RAN data collection and analysis with ActixOne provides a more effective, centralised view of the network. It enables our engineers to rapidly identify and resolve any issues, often before subscribers are even aware that a problem is developing.”