Lebanese internet service provider Connect has selected InfiNet Wireless solutions to serve as the backbone of its new wireless network infrastructure.
Connect’s upgraded platform will allow it to meet the zero-downtime, high-bandwidth demands of premium residential and enterprise customers across the country, while at the same time significantly reducing maintenance and service costs.
To serve premium and corporate customers, Connect had to use Wi-Fi based point-to-point (PTP) solutions available in the local market, but the frequency bands that it was operating in started to suffer from major interference issues, resulting in a further drop in capacity and decreasing reliability.
Up till now, the ISP has been using a WiMAX Network on the 2.3 GHz frequency band to serve residential customers, who typically have lower bandwidth requirements. However, premium residential and corporate customers such as banks and retail outlets usually require higher bandwidth.
Jubran El Ayan, RF Manager at Connect, said: “The deployed Wi-Fi platform proved to be extremely temperamental – links would go down frequently and we had to deploy field engineers to troubleshoot outages and maintain the network daily. Not only was this a drain on our resources and added significant costs to our operations, but we had several unhappy customers which was starting to hurt our reputation and revenue streams.”
Acting on the advice of its sister company, Kuwait’s Mada, Connect opted to deploy the InfiLINK XG, which is capable of reaching a peak net throughput of 500 Mbps in 40 MHz of spectrum and more than 130 Mbps in only 10 MHz. Once the complete backbone of the network was in place, Connect then started to deploy the InfiMAN 2x2, InfiNet’s range of wireless Point-to-Multipoint (PTMP) solutions, to connect its corporate customers and premium residential customers with higher bandwidth needs.
Working directly with the InfiNet team, Connect deployed in excess of 30 base stations and 250 subscriber terminals across Lebanon in just a few months. InfiNet Wireless is known for its robust carrier-grade solutions, recently deploying wireless platforms across Colombian oil fields, fish farms in Mexico and Thailand’s major airports, guaranteeing uninterrupted connectivity at all times.
“With InfiNet technology, we are now able to serve customers more efficiently. With our Wi-Fi based PTP links we had to connect all our customers in a Point-to-Point topology, which is not only cumbersome to manage but also expensive to procure and deploy,” said Jubran. “This is no longer the case thanks to the InfiMAN 2x2 platform. All we need to do now is set up a base station sector in a specific area and we can provide, almost instantly, a large number of customers with high bandwidth connectivity, all achieved without disrupting any other customer or our wider network.”
Kamal Mokrani, Global Vice President, InfiNet Wireless said: “Service providers across the world are coming under immense pressure to provide customers, both residential and commercial, with higher bandwidth and reliable connectivity. Over the last couple of years, we have made significant investments in developing solutions, like the InfiLINK XG and InfiLINK XG-1000, to cater for this specific segment of the industry.”