Globe Telecom announced it completed the removal of consumer 3G SIM cards across its retail and distribution chains, a move in line with a goal to migrate customers to 4G and 5G services.
Globe channel management executive vice president Bernie Llamzon urged customers to switch from the two-decade-old technology, “to be able to maximize Globe’s network upgrades and optimization. Our stores and partner retailers are ready to make this switch easy, convenient and safe for our customers.”
Customers can check if they are on a 2G or 3G SIM by sending a SIM checking text message and book an appointment online for an upgrade instore. Post-paid 3G users can skip store visits and simply request a SIM change via the GlobeOne app.
Globe Telecom has been on a campaign to upgrade customers to faster data services across its products. The operator recently made good on a pledge to upgrade its broadband services and connected customers to high-speed fibre networks for free.