Maxcom Selects NetCracker to Transform OSS for Quad-Play Services

Details: James Barton; Category: Service Management; 09 June 2014; 5816 views

Mexican quad-play provider Maxcom has selected NetCracker to deliver a large-scale OSS transformation that will improve its order-to-cash process and network design, build and optimisation capabilities.

Maxcom provides voice, high-speed Internet, mobile and pay-TV services to residential and business customers in urban areas across Mexico.

This large-scale OSS transformation will replace Maxcom’s existing, third-party OSS solution with NetCracker’s end-to-end, next-generation OSS offerings, including Resource Inventory, Service Inventory, Service Information Management, Service Order Management, Service Activation and Service Problem Management solutions.

NetCracker will create a centralised logical inventory for Maxcom’s legacy and next-generation networks and services, which will streamline Maxcom’s end-to-end service fulfilment processes and improve the quad-play provider’s ability to manage network service topology, connectivity assignments as well as network configuration and status information. The new solution will also provide Maxcom with end-to-end capacity management functionality and enable greater design and analysis capabilities to accelerate network planning projects, improve network resource utilisation and increase return on its network technology investments.

Miguel Ceballos, COO at Maxcom, said: “With the new capabilities NetCracker will enable for Maxcom, we can boost time to market, enhance resource utilisation and reduce OpEx and CapEx to improve return on investment.”