Hutchison 3 Indonesia has implemented Nokia's Spectral Performance Management solution to increase its network efficiency and boost customer experience.
Nokia's spectral performance management technology has enabled Hutchison 3 Indonesia to proactively identify and resolve network performance issues and provide the best quality service for its growing subscriber base. Nokia AVA's cloud-based analytics generates automated recommendations that improve spectral efficiency and help prioritise investment in additional capacity.
Implementing the solution has enabled a 17% increase in Hutchison 3's spectral efficiency, meaning more mobile broadband for more subscribers, with faster data speeds and a more reliable service. Hutchison 3 Indonesia aims to provide the best quality service, especially for younger subscribers who are using bandwidth-hungry applications such as video and mobile gaming. Due to high growth in subscribers and traffic, the operator must make the most out of its LTE radio network resources without adding hardware, spectrum or cell sites.
Nokia AVA collects, stores and analyses data from multiple sources, including Minimisation of Drive Test (MDT) data. A 3GPP feature, MDT enables the collection of performance data from Nokia and other vendors' networks, tapping into billions of anonymous measurement reports sent by ordinary mobile phones.
Machine Learning algorithms, developed by Nokia's services experts in partnership with Nokia Bell Labs, analyse the data and identify patterns of usage and network behaviour to provide highly granular, sub-cell level insights about subscriber density, application throughput and radio signal performance.
This forensic level of analysis helps network engineers understand where capacity is running out and how data throughout can be increased while predicting future demand from subscribers. These granular insights allow Hutchison 3 Indonesia to plan more accurately and increase the return on network investments, including future-proofing its evolution to 5G.
Desmond Cheung, CTO of Hutchison 3 Indonesia, said: "We provide high quality 4G data services with particular focus on the millennial across Indonesia. We are very pleased that Nokia and their Spectral Performance Management solution, using the latest innovations in AI and machine learning, help us to reduce the latency and increase capacity so that our customers can respond to their mobile games much quicker and enjoy superior video quality."
John Byrne, Service Director for Global Telecom Technology and Software at research firm GlobalData, said: "Mobile operators of all stripes face the same reality: network demand continues to increase, but available spectrum generally stays the same. As a result, they must do everything they can to squeeze more capacity and performance out of the same pipe. Analytics-informed artificial intelligence plays a vital role in ensuring strong network performance and maximising spectral efficiency."
Dennis Lorenzin, Head of the Network Cognitive Service unit at Nokia, said: "Spectrum is a finite resource, so making the most out of it is the smart thing for any operator to do. Hutchison 3 Indonesia is addressing head-on the challenge posed by growing subscriber numbers and new bandwidth-hungry apps such as video and gaming. With the help of Nokia AVA, they can improve network efficiency and boost the experience for their subscribers."