Vivo renews Netcracker partnership for billing, provisioning and support

Vivo news Netcracker partnership for billing, provisioning and support

Telefónica Group’s Brazilian subsidiary Vivo has extended its contract with Netcracker for its Revenue Management and Service Activation platforms.

Vivo uses Netcracker’s platforms to support billing operations for more than 35 million B2C and B2B subscribers. The operator has over 97 million subscribers in Brazil and delivers fixed-line and mobile voice, television and Internet broadband services.

As a part of the extension, Netcracker will continue to provide support and managed services, including release and configuration management and application development.

Additionally, Netcracker plans to evolve the platforms to adapt to market needs, tax legislation, new pricing and charging methods, integration and new technologies while also increasing operations stability. This will allow Vivo to further monetise emerging 5G and IoT markets while providing a superior experience to their customers.

Andre Kriger, CIO at Vivo, said: “We look forward to Netcracker’s continued support as we evolve our platform further to meet new market demands.”


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