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Donations from Intelsat, BT Group & ITC Global restoring communications in Vanuatu

Intelsat, BT Group, and ITC Global have donated satellite capacity, equipment and manpower to help restore critical communication networks across Vanuatu.

As communities in the South Pacific Islands of Vanuatu grapple with major devastation and severe power and communications outages left in the wake of Cyclone Pam, restoring communications is of paramount importance.

Providing vital broadband connectivity to humanitarian and disaster relief organisations working on-site, including NetHope, BT is utilising capacity on Intelsat 18 located at 180° East, linking via the IntelsatOne terrestrial network at Intelsat’s Riverside, California Teleport. 

Satellite communications provide near-instant infrastructure, allowing restoration of communications networks and delivery of broadband connectivity to the cyclone ravaged region.  ITC Global has delivered remote equipment and technical and engineering support to help restore connectivity at designated sites in Vanuatu. BT has also established a separate 24/7 Emergency Response Team Centre (ERT) based in Madley that will solely support the relief efforts of the installations teams working on the ground to restore power and connectivity to the South Pacific Islands of Vanuatu.

“The ERT is a great example of how BT volunteers can use their unique skills and our own technology to make a real difference to communities around the world,” said Lisa Shattock, Improving Lives Programme Director, BT.

“Anytime there is destruction of this magnitude, it is critical that humanitarian and relief organisations are able to access the connectivity they need so that they can quickly respond and help the communities impacted by the event,” said Terry Bleakley, Regional Vice President, Asia, Intelsat. “Working closely with BT, our satellite solutions will help support the restoration and relief efforts happening on behalf of the citizens and communities in Vanuatu.”

“Because the technology is unaffected by terrestrial events, satellite solutions play an important role in supporting the critical work of first responders in times of natural disaster,” said Chris Hill, Chief Technology Officer, ITC Global. “We serve customers with operations in remote environments – this puts us in a unique position to use our capabilities to help with the restoration of the islands’ communications infrastructure and enable a faster, better-coordinated response for the agencies deploying to Vanuatu.”


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