Mexican operator Telmex is the latest company to face industrial action from staff, marking the first strike since 1985 after the company and trade union STRM (Sindicato de Telefonistas de la Republica) failed to agree on terms.
Reuters reported, that dozens of Telmex’s 60,000 union employees protested outside headquarters in Mexico City.
Negotiations broke down over a series of issues including outsourcing of work, union members being excluded from new projects, and less investment into operations and admin.
STRM complained of understaffing from the America Movil-owned operator with almost 2,000 vacancies yet to be filled which were negotiated for previously, and a need to amend contracts of new hires.
Telmex is owned by billionaire business magnate Carlos Slim who was once ranked as the richest person in the world.
Multiple industries globally are facing industrial action as economies wrestle with rising inflation and the rise in the cost of living.