Digital banking strategy continues to pay off

Digital banking strategy continues to pay off

Leading international banking group Standard Chartered has announced another multi-market launch of its digital bank – this time in Botswana, Zambia and Zimbabwe – as part of its digital transformation strategy in Africa.

This follows launches in Uganda, Tanzania, Ghana and Kenya in the first quarter of the year and Côte d’Ivoire in 2018.

The digital banking solution provides Standard Chartered customers across the eight markets with easily accessible banking services, anytime, anywhere. Standard Chartered says the first-of-its-kind digital bank in Botswana and Zambia offers a truly end-to-end digital account opening experience which has been developed following client feedback to offer a convenient platform to service all their banking needs.

The bank is expected to continue its digital expansion in African markets; another launch is planned in September for Nigeria

It has also launched SC Keyboard, which allows customers to access a variety of financial services from within any social or messaging platform without having to open the Standard Chartered banking app.

The keyboard-based banking solution allows clients to transfer money in real-time, pay utility bills and instantly check balances from within any social or messaging platform. This digital solution can be configured as the default keyboard on any smartphone, making banking quick and seamless for customers who no longer need to log into an app for basic banking services.

Standard Chartered suggests that the solution is ideal for the African market, which continues to see a rising number of social media users.

 

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